Quality System

Health Care Quality

Dear patients,
The goal of our medical facility is to provide you with quality health care at a high level. We would like you to feel comfortable at our clinic, and if you have any suggestions for improvement, write us at

ISO 9001 and ISO 14001 Certification

The ISCARE Clinical Centre is certified by TÜV SÜD Czech and meets the requirements of the ISO 9001: 2015 (quality management) and ISO 14001: 2015 (environmental management) standards.

Integrated management system policy

With effect from 01.08.2016, the management of ISCARE a.s. announces the Integrated Management System Policy * with the proviso that it will:

  • Continue to ensure the high quality of the services provided, including maintaining standard and introducing new procedures and effective solutions to tasks.
  • Continue existing and further develop patient care.
  • Create the necessary resources, ensure a suitable technical background and a pleasant environment in relation to the context of the company and meet the requirements of stakeholders.
  • To create such a motivating environment for employees to perceive their belonging to the clinic.
  • Respond to changes, expectations and needs of patients and other partners. In connection with this, apply new technologies and knowledge.
  • Require all employees and associates of the company to fully perform their duties. These are constantly monitored.
  • Comply with applicable binding obligations relating to the company, including monitoring and evaluation of processes.
  • Inform the public, stakeholders and employees about the policy of the integrated system and its implementation.
  • Constantly increase your emergency preparedness and thus reduce the negative impact on the environment.
  • Continuously improve the established system.

In Prague, on July 25, 2016

* An integrated management system (IMS) is a holistic approach that combines multiple aspects of an organization's performance to meet the requirements of the standards of both management systems: ISO 9001 and ISO 14001.

How to get to our centre?


The Clinical Center ISCARE a.s. is located in a high-rise building in Prague 9 near the O2 Arena.

See what it looks like from the comfort of your home, take a virtual tour of the ISCARE Clinical Center.

Virtual tour

4 ways to get to us

By car – to Českomoravská street with parking possibilities in the Galerie Harfa shopping center.

By metro – to Českomoravská station and then a 5-minute walk.

Take trams – 8 or 25 to the Multiarena Praha station and then a 3-minute walk.

By train – 9-minute walk from Nádraží Libeň station.